Shipping
Shipping day:
We use Australia Post and ship via Express.
We dispatch (ship) orders on Monday, Tuesday & Wednesday, excluding public holidays.
Cut-off time:
Orders received after 3:00pm AEST on Tuesday will be shipped the following Monday-Wednesday.
** Rural locations (estimated 3+ business days from Brisbane 4000) will ONLY be shipped on Monday even if ordered within the cut-off time.
Processing time:
Allow 1-2 business days for processing.
All orders will be baked the day prior it's dispatch day. This is to ensure there is sufficient time to make your orders as they are freshly baked and to ensure quality and freshness.
Where do we ship?
We ship to all Australian states and territories.
How long does it take my order to ship?
1-4 BUSINESS DAYS
Orders shipped to metro cities will generally take 1 business day to arrive, once order is dispatched.
Orders shipped to regional/rural locations will generally take up to 4 business days to arrive, once dispatched.
You acknowledge upon placing an order that once the order has been dispatched, we do not bear any responsibilities regarding any delays by Australia Post.
What happens if I'm not home to receive the delivery?
If you are not home to receive your package, Australia Post will leave it in a safe place. All orders are packaged in a shipping box for safe transport, however Boring Brownies can not be held responsible for a package if the recipient is not present to receive the order. If you are concerned about your order being left outside exposed to heat damage or pests, we recommend choosing a delivery address where there will be a recipient present or sending to a parcel locker.
Returns & Refunds
All of our brownies are made in house, by hand. Due to the perishable nature of our products, we cannot be responsible for how they are transported and stored once they leave our shop.
Order Cancellations & Modifications