FAQ
If your question is not listed here, please contact us.
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Where can I find the ingredients and allergens list?
Ingredients and allergens are listed via a link under every product.
Please find the full list here.
When do you ship the brownies?
We ship every Monday, Tuesday & Wednesday via Express post with Australia Post.
Orders placed after 4:00pm on Tuesday will be shipped the following Monday-Wednesday.
What size are your brownies?
The sizes of our brownies are listed in each product listing. So no surprises when you receive them.
Please note that as our products are handmade to order, there may be slight variances.
Do you offer pick-up?
Unfortunately we do not offer pick-up.
Do you offer further customisations than what's offered on the website?
No further customisations will be accepted than those advertised.
Do you take bulk or specialty (birthdays/wedding) orders?
Unfortunately at this stage, we are not accepting bulk or specialty orders.
I made a mistake, can I cancel my order?
You must provide 48 hours notice (from theĀ time your order was placed).
Cancellations must be notified via email to boringbrownies@gmail.com
If you fail to do so, we will not be able to accommodate changes to your order andĀ have a strict no cancellations policy within this time frame.
Can I modify my order after purchase?
No. Please cancel your order as soon as possible (refer to the FAQ above) and re-order.